Unique Value Proposition and Differentiators
As you already know, there are many companies that manufacture Printed Circuit Board Assemblies and Box Build Assemblies. And most of them likely say they are great or unique, so just saying that here is meaningless to you. What IS meaningful is tangible real results history with large and medium size OEM companies, which is what we will provide you here and now.
Harrington has been dealing with large and medium size OEM’s for the better part of 60 years. We have current relationships with clients that span 30+ years, and are a Preferred Gold Level supplier to these OEM companies for the following reasons.
A huge differentiation and value-add that Harrington brings is hands-on Executive Management involvement in every aspect of the relationship, from the very beginning discussions, to the First Article Approval process, to initial deliveries, to ongoing deliveries, VAVE, Cost Savings projects, Rev Changes, etc…
How many Suppliers (that you highly value in your supply chain) are you dealing with where you have the personal cell phone number to the President and Sr. Vice President, on speed dial, and each of these people will take and respond to your call any time, day or night?
Extreme Responsiveness – beyond the mindshare that you receive from Harrington’s Executive Management in the relationship, the entire Harrington team understands, as part of our culture and business model, that Responsiveness to everything you want or need is everything. Within extreme responsiveness, is incredibly good and timely and proactive communication. Delivering on time is a given. Delivering outstanding quality product is a given. What separates Preferred Gold level suppliers from other suppliers is Extreme Responsiveness to changes in forecast/requirements, changes to Revision levels, proactive VAVE productivity improvement requirements, etc… Harrington’s business model is built around Extreme Responsiveness.
Extreme Flexibility – the previous two value elements combined are powerful unique differentiators for Harrington. But when you layer in Extreme Flexibility to the first two, that creates dramatic difference. The reason Harrington is able to have extreme flexibility is because we are Client-Centric in every way. Our clients drive everything we do and how we do it, even above our management desires, equipment capabilities, etc…. Our model is to allow our clients to tell us exactly what they want, and give it to them. Period. If that means we purchase a new piece of equipment in order to allow a client to get what they need or want, we do that. If a client needs additional logistics services or a very unique customized replenishment system, no problem. Again, there are other companies that can be flexible. But put Extreme Flexibility, Extreme Responsiveness, and Executive Mindshare and Hands on involvement in the relationship together = Harrington.
